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Frequently Asked Questions

Find answers to your questions about manufacturing, dropshipping, shipping, and more.

Factory & Account

As an SGS-certified stainless steel jewelry maker, FUMO Jewelry gives you dedicated account support, clear production tracking, and secure wholesale account systems—so you can focus on growing your business.

Services & Dropship

FUMO Jewelry offers seamless dropshipping and flexible wholesale services—we handle fulfillment, shipping, and inventory management, so you can focus on growing your business without warehousing or stock headaches.

Product & Quality

FUMO Jewelry offers 10,000+ ready-to-ship stainless steel designs, rigorously tested for hypoallergenic comfort, tarnish resistance, and long-lasting durability.

Payment

We offer secure, flexible payment options for wholesale orders, supporting multiple safe methods to ensure smooth, reliable transactions and protect your business’s cash flow.

Shipping & Tax

We offer reliable worldwide shipping with clear delivery times, and provide transparent tax & duty guidance for wholesale orders to help you avoid unexpected costs.

Retums

We offer a clear and fair return policy for quality-related issues. Returns are accepted within a reasonable time frame with intact items, ensuring your wholesale orders are protected and hassle-free.

Frequently Asked Questions

Returns & After-Sales

What is your Return Policy?

Quality Issues:Contact us on the day of delivery with photos for a resend or refund.
Custom Items:Final sale.
Change of Mind:We generally do not support 7-day no-reason returns for bulk orders.

Fast Delivery
30 Days Free Returns
Secure Payment
24/7 Customer Support
Sustainable Materials